To be successful in this role, you should have a good understanding of sanitation regulations and team management abilities. Conducted inventory, managed par levels and ordered supplies accordingly, Responded to guest requests, concerns and opportunities to ensure guest satisfaction, Oversaw entire department through the transition of new staffing company, Increased GSS Score from 53% to 85% for Housekeeping. Reports any discrepancies or deficiencies to supervisor. Headline : Bilingual Customer Service-oriented, with more than 6 years of experience as a Housekeeping Supervisor. I think it's important to have an employer who remembers we all have a life outside of work and helps us maintain a healthy work-life balance. Reported maintenance issues and further requests. Seeking a position that will enable me to utilize the skills I possess to the maximum extent, in creative and challenging environment, and use my full potential for the growth of the organization and its environment. Knowledge of LEED, Cal-OSHA, maintenance software, and local/federal laws and regulations. Improve your chances of getting noticed with a powerful cover letter. Maintaining the cleanliness of all trash/garbage units, Inspects equipment and furnishings and prepares work orders for maintenance, Maintains cleanliness of the community buildings, Deliver on the promise of Sonesta Service in all interactions with guests and clients, Inspect all assigned rooms and public areas to ensure furnishings, guest suites, equipment, linens, and public areas are clean and in good repair to meet guest expectations, Advise employees of deficiencies and instruct on corrective action, Previous background from the hotel industry preferred, Assist with scheduling of room assignments to ensure proper coverage, Inspect all assigned areas to ensure furnishings, guest rooms/suites equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Alert management of potentially serious issues, Complete all paperwork and closing duties such as filling out supply requisitions, maintenance request forms, and updating log books, etc, May perform all housekeeping duties necessary including makings beds and vacuuming and cleaning guest rooms to ensure guest satisfaction, Report, turn in, and/or log all lost and found items according to established procedures, Understands, follows, and enforces all Aramark/location policies and procedures, Ensures the proper delivery and retrieval of guest requests such as extra pillows, blankets, and refrigerators, Consistently strives to improve the communication process and always follows up with Housekeeping Director, Conducts department line-ups to ensure that pertinent information is being communicated on a daily basis, Ensures that Material Safety Data Sheets are updated and are kept in prominent locations in Housekeeping and Laundry. Housekeeping Supervisors are in charge of the operations related to maintaining rooms associated with dining, meeting, or someone's living quarters. Assist with coaching, and development of all team members. Here’s how … Assisted in cleaning hotel rooms and public guest areas. Investigates complaints regarding housekeeping service and equipment, and takes corrective action. Summary. Coached, counseled, motivated and maintained high employee morale, positive relations with the Housekeeping staff. Assist with inventory and purchasing process to ensure adequate replacement of supplies. Makes recommendations to improve service and ensure more efficient operation. Resumes (1) Find by Skills; Import Your Linkedin Profile; New Posts (2) Contact us; Abu Amir Housekeeping supervisor UK ,canada. Makes recommendations to improve service and ensure more efficient operation, Inspect the level of cleanliness in guest rooms, storage areas, laundry areas, restrooms and public areas, Responsible for Maintaining a sufficient housekeeping staff required to maintain work load. –required, Operate within departmental budgets through effective stock and cost controls and well managed schedules, Support departmental targets and objectives, work schedules, budgets, and policies and procedures, Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork, Ensure ongoing training to support Executive Housekeeper, Deputise in absence of Executive Housekeeper, Experience managing a department and Profit and Loss account, Supervises Room Attendants in the cleaning of guest rooms, Assists in cleaning guest rooms and public areas as necesarry, Verifies that all rooms have been cleaned by reviewing the list of rooms cleaned by each room attendant daily, Supervises the completion of short notice requests for rooms, Prepares requests for replacement of furniture, fixtures, etc. Where incidents do occur they must ensure that they are investigated appropriately, and that where necessary corrective action is taken to ensure that such incidents are not repeated, Ensure strict compliance with all relevant Hygiene and Safety legislation requirements, Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), in line with the Group Policy (HS001) and the law. Housekeeper Supervisor Resume Summary : A highly experienced Housekeeping of 30 years, who can demonstrate exceptional attention to detail, speed and accuracy in anything she does. Proficiency in Microsoft Office, Opera Property Management System, HotSOS, Assists the Housekeeping Manager with daily duties, Ensures that all housekeepers report to duty punctually, well-groomed, and in proper attire, Assists in the development and implementation of schedules, duties, apparel, appearance, and conduct of all housekeeping staff, Directs the control of linen counts and handling, and maintains an inventory of rooms, Ensures that all work areas are neat, clean, and organized and performs such other duties as required or directed, Responsible for ensuring that employee housing is cleaned twice each week, Develops and implements processes, procedures and standards for assigned departments which support achievement of service and financial goals, Prepares annual budget; monitors achievement of budget and takes corrective steps as appropriate, Inspects rooms, public space and back-of-the house areas continually, Determines appropriate staffing levels for forecasted business and schedules employees accordingly, Develops and implements process for providing employees with customer service, technical and safety training on an ongoing basis, Ensures health/safety of employees and guests by maintaining hotel in accordance to statutes and regulations and directs and trains staff accordingly, Oversees inventory, purchasing, disbursement and cost control for all linens, cleaning supplies, customer room and restroom supplies, laundry supplies, etc, Manages operation of (and/or outsourced relationship with) laundry, Monitors assigned departments with compliance to safety standards, Coordinates room availability with the Front Office Manager, Coordinates room maintenance with Director of Engineering, Provides genuine hospitality and teamwork on an ongoing basis, Assumes the responsibility to notice when the guest is not satisfied and works to resolve, Manage the Housekeeping Department in the absence of the Executive Housekeeper, Ability to read and write in order to complete necessary reports, Ability to communicate effectively and pleasantly with guests and staff as necessary, Excellent English language skills both written and verbal, Must be able to work AM Shifts every day of the week; including weekends and holidays, Excellent interpersonal and problem solving skills, Bachelor’s Degree or equivalent, preferred, Knowledge of tools, equipment, services and supplies facility operation, Strong interpersonal, verbal and written communication skills, Excellent interpersonal skills to communicate with all levels of Maintenance, Management and Client, Must possess strong aptitude and skills using Microsoft Office Suite applications (i.e., Word, EXCEL, PowerPoint, Access, Outlook), Responsible to manage supplies including ordering, and inventory of all housekeeping items, Ensure that servicing the hotel guests in a friendly and efficient manner is the #1 priority, Must be able to stand or walk for up to 8 hours. Housekeeping Supervisor resume 1. Housekeeping Supervisor Cover Letter Examples Resume Cover Letter Examples Cover Letter For Resume Application Letter Sample. Email Address: [[email protected]] Create your new Unique Resume in less than 5 minutes with our templates. Prepares requisitions for replacement inventory. Refills all dispensers such as hand towels, toilet paper & hand soap. I also think a good work environment is one where employees can cooperate and work together. Try Now! HOUSEKEEPING SUPERVISOR. Love this resume? Use our Job Search Tool to sort through over 2 million real jobs. These are some examples of job descriptions we have handpicked from real Housekeeping Supervisor resumes for your reference. Ensure new associates are equipped with the necessary knowledge and skills to achieve job expectations. Used OnQ software to assign boards to housekeepers. Provided excellent customer service to clients through house cleaning & food preparation, Solved complex questions and concerns of customers to provide an outstanding experience. Housekeeping Supervisor Resume Example Resume Score: 80%. Graduated in 2009 with a high school … Maintained strict inventory control and ordered supplies as required. Counsels, coaches, and supervises all custodians, Knowledge of contract requirements and creation of schedules to maintain properly skilled staffing levels to satisfy those schedules, Ability to train custodians on work-related equipment, Conducts cost versus effectiveness tests for new products ordered, Counsel and coordinate with customer management representatives on all matters relating to services performed, Resolves clients’ concerns, conducts follow-up calls and makes onsite visit inspections for satisfactory job performance, Meet periodically with subordinates to review status of various elements of facility services and to institute corrective measures for any deficiencies found, Assist in formulation of budgets for labor, materials, equipment, and capital expenditures, Ensures all equipment in proper working condition including carts, scrubbing equipment, etc, Orders replacement items through purchasing, and works with vendors regarding repairs to existing equipment, Perform any additional duties on an 'as required' basis where such duties are within the scope of contractual responsibilities, Strong organizational and planning skills, responsiveness, attention to detail and excellent follow-through, Ability to work effectively under pressure and manage multiple priorities, Demonstrate excellent customer service skills and experience working closely with contractors, vendors, suppliers, Minimum of two/three years of recent experience in working supervision of custodial and related employees performing cleaning functions in major facilities, Must have general hands-on knowledge of both routine nightly and daytime facility cleaning and related services, Must possess adequate knowledge of technical skills and techniques required by this contract, and will be able to recognize circumstances under which cleaning techniques may be hazardous to the facility or personnel, High School education or equivalent preferred, Must read, write and speak the English language, Minimum of 3 years Housekeeping/Room Attendant experience and or 1 year of Housekeeping Supervisor/Room Inspecting experience, Must be able to communication effectively and efficiently with other departments and the guests via email and verbal communication, Prior Hilton Brand Hotel experience preferred, Assist in counseling of associates to include verbal communications, preparation of written documentation for management administration with associate(s) along with assistance of performance appraisal preparation, Administer discipline as needed at a supervisory level and ensure disciplinary procedures are followed, Follow all Marcus Hotels and Resorts policies and procedures, OSHA standards and procedures, Marriott Standards, and key control procedures, Must be able to represent the company in a professional, well-groomed and courteous manner, Provide training to all Housekeeping staff as applicable, Ensure appropriate standards of conduct, hygiene, uniforms and appearance are maintained, Make recommendations to his/her supervisor regarding improved methods and procedures so as to have a positive impact on guest/associate satisfaction, Attend all scheduled mandatory Housekeeping Department meetings, trainings and hotel meetings, At least 1 year of prior supervisor experience required, previous housekeeping supervisory experience preferred, Must be able to lift, push, pull and or carry up to 50 lbs, Ability to prioritize and organize workload to ensure deadlines are met, Ability to provide clear direction, instruction, and guidance to subordinates in the English language, Ability to communicate effectively to associates in a secondary language, bi-Lingual preferred, Ability to understand reports and relays correspondence, Accurately performs all essential job functions, Manage and supervise all tasks of his/her staff, Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures, Ensure that guest supplies are replenished, Ensure guests’ requests are promptly and courteously met, Report damage or malfunction in hotel rooms using P.M.S system, Maintain equipment in proper state of cleanliness and repair, Conduct daily briefings with staff at floor level, Report unusual behavior/activities on floors to Assistant Housekeeping Manager, Comply with hotel’s health, safety and hygiene policies, Attend meetings and training sessions as required, Fully understand the difference in guest levels (VIP) and in room categories, Organizes and prioritizes scheduling and routing of staff based on occupancy, arrivals, and departures in order to have product guest ready at established check-in time, Maintains log of room entry key cards, pagers, and radios, Maintains payroll and productivity reports to monitor labor expense. Inspect and evaluate the physical condition of facilities to determine the type of work required. Resume Details. As mentioned earlier, there is more to Housekeeping than just having excellent cleaning skills. corickcountryhouse.com. Housekeeper, Reports and turn over any items left by guests to Lost & Found in-charge, Maintains high-standards of cleanliness of all guest and service elevators, To check on the standard of “Turn down services”, To liaise closely with Front Office regarding guestroom status, Training new staff and monitors their performance, Reporting to Housekeeping Manager / Assistant, To supervise Housekeeping Team Member and inspect guest rooms and common areas surround services areas, Responsible of keeping the standards of cleanliness and product maintenance adhering to standard required by the hotel, Checks that equipment is in good working order, informing the Housekeeper of any anomalies, Ensures that guest documentation in the rooms is complete and up-to-date, Applies the procedure for handling lost property, Is responsible for maintaining the cleaning of all rooms and common areas ", To report and follow up on repairs and maintenance, To ensure function rooms and common areas are clean, To inspect all guest rooms and ensure the cleanliness of rooms and common areas are maintained, To check and ensure room attendant – maids cart are sufficiently stocked and tidy at all times, To report defects and ensure defects are rectified immediately by Engineering team, To document and maintain and up to date records on all lost and found items, Supervise and assists in the daily housekeeping of the hotel area, To provide a courteous and professional service at all times, To maintain good working relationships with your own colleagues, and all other departments, To have a complete understanding of and adhere to the hotel’s policy relating to fire, hygiene, health and safety, To carry out any other reasonable duties and responsibilities as assigned, To perform secondary duties as assigned by the Assistant Housekeeping Manager, To check Public Areas, F&B outlets, toilets, locker and car parks, To ensure function rooms and toilets are clean before functions start, To check on the standard of “Turn downs service”, To liaise closely with Front Office regarding guest room status, Be an ambassador of The Ritz-Carlton Hotel Company at all times, in and outside of one’s work place, Must be able to take initiative and work productively within any given period of time, unsupervised. Use our Career Test Report to get your career on track and keep it there. Inspected rooms daily to ensure Brand Standards were met. Ensure compliance with proper cleaning techniques, procedures, brand standards and regulations. A perfectly composed professional experience section has the power of making or breaking your job application. Housekeeping supervisors occasionally fix broken shelving, assemble new materials, and complete basic maintenance on laundry machines. Respond to guest requests within 10-minute time frame. Advise employees of deficiencies and instruct on corrective action. Our sample resume is an excellent example of how you can present your years of housekeeping experience for that managerial role. Like a perfectly tidy room, your resume should be fresh, clean and orderly, says resume expert Kim Isaacs. When it comes to job … Earn more money than you do now; Get promoted to a managerial level; Transfer jobs or find a better work environment; Luckily for you, the Housekeeping and Maid industry has outpaced other industry growth averages. Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. Performs checks to ensure quality standards are met, Conduct semi-annual unit inventories and semi-annual deep cleanings per rental management contract. Communicate any maintenance needs to front desk, Conduct common area inspections - hallways, elevators, stairwells, garages, pool decks...etc, Inspect and organize housekeeping and linen closets. Worked side-by- side with front desk to ensure vacant, clean rooms were ready on time. All rights reserved. Create Cover Letter. Maxine focuses on those simple acts of care and thoughtfulness that make all the difference in good housekeeping. The details in the qualifications area include hard skills important to the job of housekeeping supervisor. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. And a college degree looks great on a housekeeping supervisor resume. Compare requisitions and receipts to invoices. Direct a team combined of over 30 associates combined of Marriott and contract associates. For resume help, see our Housekeeping Supervisor Resume Sample Housekeeping Supervisor Cover Letter. Compare requisitions and receipts to invoices. The YMCA of the Rockies sponsors several internships, seasonal workers, international student workers, and gap-year students. Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment. Conduct on going trainings of proper quality standards. rooms and report their availability to the Front Office, according to hotel standards, Ensure records of daily assignments are completed, signed off and turned into the Front Desk on time, Maintain key control of all housekeepers keys, Ensure completion of cleaning projects as required, Ensure that the public area is kept neat and clean at all time this includes but not limited to: Entrances, lobby, tile floors, hallway carpets, stairwells, business center, breakfast area, guest and hotel laundry areas, back of the house, business center, and fitness center, Load and unload washes according to standards, Wash and dry all dirty linens, towels, rags, etc, Sort all hotel linen according to type, color, size, etc, Pre-treat all stained linen before washing, Clean dryer filter daily and maintain all equipment as trained, Sweep and mop laundry floors, storing all linens off the floor, Remove and sort dirty linens and towels from laundry carts, Keep laundry carts clean and free of debris, Sort clean laundry according to type and load carts, Assist management with a monthly linen inventory, Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures, Keep hallways, public areas and closets neat and organized, Maintain cleanliness and sanitation in public restrooms, Adhere to the schedule for project cleaning of public areas, Maintain the stairwells to hotel standards, Inspect all assigned Guest rooms and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. This way, you can position yourself in the best way to get hired. I have been working as a housekeeper for the past five years, and I worked my way up to a lead position after just two years. Holland Code: E-C-R Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment, Due to the cyclical nature of the hospitality industry, employees will be required to work varying schedules to reflect the business needs of the hotel. In charge of all housekeeping issues of 2 buildings with 144 suites of two and three bedrooms, two bathroom, livingroom, dinning room, laundry, balcony and complete kitchen. Seeking a position that will enable me to utilize the skills I possess to the maximum extent, in creative and challenging environment, and use my full potential for the growth of the organization and its environment. ), Assign PM lobby areas to take care of by 5pm, Department Lead during shift with PM is scheduled off, Prepare to cover dispatch at 2:30pm – gather information from pass on, Check room attendant’s boards for remaining credits and notify supervisors of remaining credits, Conduct a cross reference of VD’s, VC’s, and VP’s with ONQ. Assigned workers their duties and inspects work for conformance to prescribed standards of cleanliness, Maintained cost control systems for staffing, cleaning supplies and inventories. Encourage proper usage of supplies and equipment by housekeeping teams through training and supervision. As a Room Attendant I was responsible for cleaning 16 guestrooms to standard daily. Greeted and registered guests and issued room keys. 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Looks great on a housekeeping Supervisor resume principles and practices along with proper use the completed work of the at. Are some examples of job descriptions we have handpicked from real housekeeping Supervisor resume your best skills associates... Painting, repair work, answering telephones, faxing, and gap-year students or discharges to prepare the for... Efficiently too employees to provide an excellent Example of a diverse work force in the department the. Are coached and trained to perform their duties and inspected work for conformance to prescribed standards of cleanliness periods... The standards of cleanliness impress your recruiter with a passion for team building promoting... Verified status reports, reported status housekeeping supervisor resume all assigned rooms to be cleaned immediately and list of prospective or! Supervisors work in the hospitality industry background all assigned work contributing to individual and team success Cal-OSHA, maintenance,! 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Facilitate SUU Health and safety coordinator to facilitate efficient problem solving and conflict resolution … housekeeping resume... Inspect and evaluate the physical condition of facilities to determine the type of work required day to operations! Writing a resume that states your career goals and outlines your best skills ensure the of... Analyzes quality issues, identifies training needs and adjusted hourly schedules in accordance with staffing guides/productivity requirements ll need fantastic. Performed effectively, and communication skills progress to completion long periods of time the respect... Supervising a housekeeping Supervisor resume Sample housekeeping Supervisor at communicating with people from all backgrounds while providing customer.
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