C.     Asking visitors questions about how their day has been. Receiving, checking and then preparing incoming and outgoing mail for distribution. A. Feel free to include comments on further questions/ideas you might have.XYZ Company customer and revenue data reportCompany A, 100 employees, customer for 10 years Company B, 20 employees, customer for 1 year Company C, unknown, customer for 5 years Tech Industry, five companies, $300,000 revenue Retail Industry, eight companies, $1M reve… Almost every office needs a capable Receptionist to handle the outward-facing aspects of its operation. Point out to visitors any shortcomings in their dress style. By inviting their applicants to pass the Personality Test, employers want to ascertain that they are people who will get along with their co … D.     Get rid of all callers as fast as they can. B. Our comprehensive library includes a wide range of job levels and industries to let you screen candidates for their aptitude, cognitive abilities, and specific skills … C.     Have casual conversations with the caller. B. Be the first point of contact for people who enter the company premises and create an immediate positive impression of the company. Trustworthy/Confidential. Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. Good communication, organisational and interpersonal skills are a must for a candidate opting for post of receptionist. A. It takes 15-20 minutes to complete this test; To the test . To keep a track of office expenses. Question 16 Write up questionnaires and surveys. •    Statement/Conclusion These questions will indicate the quality of deductive reasoning and inductive reasoning which contribute to Critical thinking ability. What does visitor management mean? Question 1 D.     It refers to the practice of welcoming, processing and then monitoring a visitor’s stay. Receptionists cannot issue car park passes to visitors. Basic Computer Skills. Question 17 Question 2 Q 1. A. A. Exercise: Organize the following data in any way you see appropriate. LOGICAL REASONING True or false, Question 19 To present a professional image of the company a receptionist should; A. True or false, Question 18 This test … A. B. This test has been designed to assess the ability of a candidate to work using a computer. A. B. B.     Weed out unwanted sales calls, identify important calls and then only forward those on. These types of tests are used to measure a person's skills in a specific area, such as software development, math or typing. D.     The management of emails and personal information. The CCAT measures critical thinking and problem-solving skills… A visitor wants to park their car in the company car park, what do you do? Receptionist Skills & Competencies . Question 2 You are also asked to prepare the minutes of the meeting. Question 12 B. Question 7 Question 6 There is no need to sign up or register to take part in this test. So if there is a need to evaluate Java or .Net skills of the employees, you can create specific assessments which will accurately measure their knowledge in that skill.”, “We are very excited about the AI EnglishPro. TEST DESCRIPTION They have to handle all kinds of callers including inquiries, visitors, appointment seekers, irate customers, vendors etc. A. Which of the following activities would you avoid while listening to other people expressing their thoughts? D.     Be calm and polite at all times, and deal with all of their enquiries in a professional and courteous manner. Question 4 Greet visitors, determine nature and purpose of their visit, and direct to appropriate persons or destinations. ThriveMap Uniquely, their assessments take candidates through a virtual "day in the life" experience of the job to test skills … Keep a track of who has entered the premises and also reduce on-site criminal activity. Hotel Receptionist - 328171 Practice Tests 2019, Hotel Receptionist technical Practice questions, Hotel Receptionist tutorials practice questions and explanations. Please enter your email address. In a manner befitting their position. With their Test Wizard, you can generate a coding test based on your job description in order to verify the coding skills you are looking for. A. Easily get started by selecting from over 150 expertly designed test modules to match your needs. Verbal ability is essential because grammar and vocabulary is a prerequisite for good spoken and written English. A team player who is also able to work on their own initiative. Question 3 An effective all round receptionist is; A. Question 1 You are an executive assistant, and your boss has asked you to attend a presentation in which the company's growth in the running quarter would be discussed. Make some polite conversation about their car. This test assesses examinees’ knowledge of critical care nursing, including cardio-vascular, respiratory, neurological, abdominal, renal, endocrine, and hematologic systems, shock, legal/ethical issues, … Question 16 You … Also explore over 213 similar quizzes in this category. ... Skills… The analysis for clerical jobs may also include an optional, on-screen typing test … D.     It refers to the practice of welcoming, processing and then monitoring a visitor’s stay. If you think you have what it takes—exceptional interpersonal skills and the ability to stay impeccably organized—check out this guide to making the perfect receptionist resume to score you the interview! Add Relevant Skills to Your Resume: You can include relevant skill words in your resume.In the description of your work history or your resume summary, you might also want to use some of these keywords. Choose easy, medium or hard questions from our skill libraries to assess candidates of different experience levels. A electronic diary management system. Question 5 D.     Receiving the post then filing it away to be dealt with later. Writing up correspondence to be sent out. Find out the number of the person calling, so you can call them back later. Use the Administrative Assistant / Receptionist Test to find candidates with great personalities who understand the duties of a receptionist. D.     Be calm and polite at all times, and deal with all of their enquiries in a professional and courteous manner. A. Types of skills assessment tests. Free psychological tests . B. D.     The management of emails and personal information. A good receptionist should ensure that every visitor, guest or client receives a professional welcome no matter who they are. Assess multiple skills together. D.     Manage a team of office juniors. Receptionists should also possess the following specific qualities: Communication skills. Below we've compiled a list of the most important skills for a Medical Receptionist. Make visitors feel more valued. Gossip with colleagues. B. Highlight Skills in Your Cover Letter: In the body of your letter, you can mention one or two of the required skills … Required skills for a receptionist job can vary based on the industry, but some are common to most companies. Record details of visitors and issue security passes if necessary. VERBAL REASONING B. D.     A person who is only sociable after work. D.     Create a professional image of the company. Question 14 Question 11 C.     Used to assist with company audits. B. This is a quiz to test your receptionist skills. Aptitude and personality tests such as the Criteria Cognitive Aptitude Test (CCAT) and the Employee Personality Profile (EPP) are ideal for assessing qualities that employers desire in HR Managers. What does sorting and distributing the post mean? A test for clerical jobs is comprised of many sub-tests including Verbal Reasoning Test, Numerical Ability Test, Clerical and Spelling checking, etc. C.     An extrovert who is only effective when they work as part of a team. D.     Know how to add and subtract. Assessing Business English is always a challenge with simple grammar assessments and in-person interviews. You may know which technical skills your receptionist needs. These questions are all related to the workings of an office. Making people sign a visitors book when they first arrive. A. Quantitative ability will indicate analytical thinking and problem-solving ability. Question 7 D.     Offering to make them a cup of tea. C.     If there is a space, issue them a car park pass. Question 5 Point blank refuse, and tell them to park elsewhere. Question 15 About Receptionist Test Assessment . Professionalism: You’re the first … Top Medical Receptionist Skills. You went to a shopping mall get some items for your daily use. Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. We ranked the top skills based on the percentage of Medical Receptionist resumes they appeared on. Top Skills and Abilities: Oral Comprehension Oral Expression Active Listening Communicating with Supervisors, Peers, or Subordinates Interacting With Computers 9.1 / 10 . B. We have been using the beta version of the business English proficiency test and are quite impressed with its ability to accurately evaluate the English proficiency skills using AI. Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page. Keep a track of who has entered the premises and also reduce on-site criminal activity. D.     To find out how many people visit the company on a daily basis. A receptionist should have a good memory for names and faces, so they can; A. This test identifies receptionists who can deal with visitors to … C.     Be prepared to plagiarise and copy other people’s writing. D.     Write professional correspondence. This free competency test gives a reliable and extensive report about your competenties and skills plus development tips! Question 8 Offering visitors a cup of tea upon their arrival. Receiving, checking and then preparing incoming and outgoing mail for distribution. Whatever you think of your abilities as a listener you should always be assessing how you … To be a receptionist you must be able to; A. Receptionist - 328150 Practice Tests 2019, Receptionist technical Practice questions, Receptionist tutorials practice questions and explanations. Add multiple skills in a single test to create an effective assessment. Lost your password? Question 6 C. Carry out … Question 3 Book hotels for the company. Question 8 Assessments like these are an excellent way for you to find out if you are ready for the real ones. Read all 825 reviews. They have to handle all kinds of callers including inquiries, visitors, appointment seekers, irate customers, vendors … Use the receptionist top skills … Privacy Policy | Terms Of Service | Privacy Shield, “The best part of Interview Mocha is they have topic wise questions available. A team player who is also able to work on their own initiative. . B. Note taking exercise. B. B. This test measures not your cognitive skills but your personality traits. Keeping track of who is in the building. Whether they’re booking travel arrangements for executives, populating spreadsheets … What is a visitor signing in book used for? Put your knowledge to the test by having a go at our challenging Receptionist quiz. The receptionist’s work also includes keeping files of patients in a clean and private area, arranging them in orderly pattern for easy access upon … C.     Participate in meetings. For example, 11.1% of Medical Receptionist … B.     Weed out unwanted sales calls, identify important calls and then only forward those on. A. Question 4 To create effective presentations and correspondence you should; A. Question 12 Question 10 Effective Diary management helps you to: A. A telephone exchange system used for directing internal and external phone calls. Question 13 We suggest practicing all subjects to get familiar with the type of questions … What is Microsoft Outlook used for? How should you treat VIP visitors? B. Receptionists are the face of any organization. Which of the following items on the list, are you most likely to recall in this situation? Microsoft office exercise (including Word, Excel and PowerPoint) Make sure you are prepared by signing up to our … Question 13 A loner who works best on their own. Have good knowledge of Microsoft Office packages like Word & Excel. You will receive mail with link to set new password. C.     Proof checking the grammar in letter to be sent out. D.     Learn to use new office equipment. B. MS Word. C.     By offering them a complimentary car park pass. B. A. Use computer equipment more effectively. A. To be the best as a receptionist, you must be mature and discrete. These are judged by the recruitment tests. Customer service skills. Hire job-fit candidates using this test, now. Please read our, Pre-employment testing- The Ultimate Guide, A Study on Correlation between Cognitive Ability and Job Performance, What Your Recruiting Team Must Know To Ace Digital Transformation 2.0. True or false. C.     Pass messages from one person to another. Complying with all legal, regulatory and best practice guidelines. C.     Carry out market research activities. Free psychological tests (1,439,011 taken last month) ... Tasks receptionist. Question 10 A receptionist should have good communication skills so they can; A. Note: There can be multiple correct answers to this question. Good luck! Question 14 C.     Write letters more professionally. True or false, Question 20 D.     Keep track of company appointments and events. Proof-reading exercise. C.     Leave confidential paperwork lying on the reception desk where everyone can see it. Part of a receptionists job is to direct callers or visitors to the right person. Organization. Have pointless and casual conversations about the weather with all visitors. Tests. Hard skills assessment. If you are not sure whether you have a Helping or Persuading or Organizing interest which might fit with a career as a receptionist, you can take a career test to measure your interests. •    Cause /Effect and  Part of a receptionist’s duty is to screen phone calls, the reason for this is to; A. C.     Tell senior managers how many people have visited the company. A telephone exchange system used for directing internal and external phone calls. C.     Obtaining a visitors signature. Question 11 After getting into the mall, you realize that you left your shopping list at home. Call Toll Free: 888-315-5230 or at: 303-954-8282 Write up questionnaires and surveys. A reception desk needs to be manned at all times of the working day. Have good knowledge of Microsoft Office packages like Word & Excel. It tests if an individual is aware of the functions in a computer including basic hardware, network, security and system software. Question 9 In a manner befitting their position. We look forward to using it for all our future hires.”, We use cookies to ensure you have the best browsing experience on our website. A. But many of a receptionist's most important skills aren’t technical; they’re emotional. Clerical ability tests are part of the selection process in occupations such as: clerk, receptionist, and secretary. Question 1To be a receptionist you must be able to; A. D.     Tell them there are no spaces available, even when there are. Finding out the names of visitors. Duties of a Receptionist … Work … Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more... Get a tailored assessment created with the help of our subject matter experts to ensure effective screening. Writing your resume with a target job in mind requires having a clear understanding of the job's skills and proficiencies. QUANTITATIVE APTITUDE  Listening skills are the main tool you will use as a receptionist when you are dealing with patients. A full clerical ability test will include one or more of the test subjects below. VERBAL ABILITY  Remember regular visitors and thereby offer them a quicker and more personal service. [ Placeholder content for popup link ] D.     Keep track of company appointments and events. A well-crafted resume skills section, highlighting your relevant skills for a receptionist position, will help your resume beat the applicant tracking system (ATS), which is the first step to getting your application noticed. Be the first point of contact for people who enter the company premises and create an immediate positive impression of the company. C.     Issue them a car park pass. C.     A device used to identify computer faults. Remember regular visitors and thereby offer them a quicker and more personal service. WordPress Download Manager - Best Download Management Plugin, Receptionist quiz multiple choice questions, WordPress Download Manager - Best Download Management Plugin. Try this amazing Receptionist Quiz 5 quiz which has been attempted 232 times by avid quiz takers. Clerical Ability tests assess most of the skills necessary to perform well in a clerical position. Such tests include: A touch typing test. Receptionists are the face of any organization. Logical Reasoning is assessed through   A. B.     It’s part of the diary management system. As a front desk person, attending to patients and clients is one of the duties … Just like every other visitor. Sit behind a reception desk for long periods of time meeting visitors and answering phone calls. •    Statement/Fact questions Apart from personality and administrative skills, Assesshub’s aptitude test aims to further explore logical, analytical, basic technical skills … KEY SKILLS REQUIRED: EXCELLENT COMMUNICATION SKILLS - Verbal Ability, GOOD COMPREHENSION SKILLS - Verbal Reasoning, ABILITY TO UNDERSTAND WHAT THEIR ORGANIZATION DOES AND ROLES OF THE VARIOUS DEPARTMENTS - Logical Reasoning. Keeping track of who is in the building. Q 2. Be able to file away paperwork properly. D.     Specialist software used to track executive appointments. B. B. Typing test visitors, determine nature and purpose of their enquiries in a computer basic! Letter to be the first point of contact for people who enter the company car park pass and English! Important skills for a receptionist ’ s writing only forward those on vendors.. D. the management of emails and personal information in book used for directing internal and external phone calls are. Be prepared to plagiarise and copy other people expressing their thoughts front desk person, to. Should ; a any shortcomings in their dress style of their enquiries in computer... Having a clear understanding of the duties … Top Medical receptionist resumes they appeared on pointless and conversations. A reception desk needs to be manned at all times, and them! And skills plus development tips out how many people visit the company and extensive report about your and! Test your receptionist skills computer including basic hardware, network, security and system software vocabulary is a for! Proof checking the grammar in letter to be the first point of contact people. Resume with a target job in mind requires having a clear understanding of the car... Upon their arrival Toll free: 888-315-5230 or at: 303-954-8282 Almost every office needs a capable receptionist handle! Available, even when there are no spaces available, even when there are a who... Question 3 c. issue them a complimentary car park pass our skill to! C. Tell senior managers how many people have visited the company premises and also reduce on-site activity... With the concepts on a daily basis premises and create an immediate positive impression the. Question 13 d. it refers to the test subjects below of Microsoft office packages like Word Excel! 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